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Privacy Policy

MAXDAYZ, which operates the website au.maxdayz.jp, is committed to protecting the privacy of personal information collected from Australian consumers in compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). 1. Collection of Personal Information We collect personal information that is reasonably necessary for the performance of our business activities. The types of personal information we may collect include: Identity Data: Name, date of birth, and gender. Contact Data: Email address, phone number, and billing/shipping addresses. Transaction Data: Details about payments to and from you, and other details of products and services you have purchased from us. Technical Data: Internet protocol (IP) address, browser type and version, operating system, and platform. Usage Data: Information about how you use our website, products, and services. We collect this information when you: register an account, place an order on au.maxdayz.jp, subscribe to our newsletter, submit a query, or participate in a competition. 2. Use of Personal Information We use your personal information for the following purposes: To provide you with our products and services (including processing and shipping your orders from Japan). To manage our relationship with you (including sending service updates and responding to enquiries). To administer and improve our website and services, particularly the au.maxdayz.jp platform. For marketing and promotional purposes, unless you opt out. To comply with our legal obligations. 3. Disclosure of Personal Information We may disclose your personal information to third parties where necessary to operate our business and provide services to you. This may include disclosure to: Shipping Providers: To facilitate delivery of your purchased products from Japan. Payment Processors: To process your transactions securely. IT Service Providers: For website hosting, maintenance, and data storage. Regulatory Bodies: Where required by Australian law or court order. We take reasonable steps to ensure that third-party service providers are obligated to protect the privacy of your personal information. 4. Direct Marketing We may use your personal information to send you updates, promotions, and information about our products and services that we think may be of interest to you. You may opt-out of receiving these communications at any time by clicking the 'unsubscribe' link in the email or by contacting us directly. 5. Security of Personal Information We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We use secure servers and encryption where necessary (such as when collecting payment information on au.maxdayz.jp). 6. Access and Correction You have the right to request access to the personal information we hold about you and to request that we correct any information that is inaccurate, outdated, incomplete, irrelevant, or misleading. Please contact us using the details below to make such a request. 7. Making a Privacy Complaint If you believe we have breached the Australian Privacy Principles, you may lodge a formal complaint by contacting us using the details provided below. We will investigate your complaint and respond in writing within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC). 8. Contact Us For any questions regarding this Privacy Policy or your personal information, please contact us at: MAXDAYZ Email: hello@maxdayz.jp Address (Japan Headquarters): 2-5-1 Shonan Kugenuma BLD 3F-C Kugenuma Ishigami, Fujisawa City, Kanagawa 251-0025 Japan

MAXDAYZ, which operates the website au.maxdayz.jp, is committed to protecting the privacy of personal information collected from Australian consumers in compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We collect personal information that is reasonably necessary for the performance of our business activities. The types of personal information we may collect include:

  • Identity Data: Name, date of birth, and gender.

  • Contact Data: Email address, phone number, and billing/shipping addresses.

  • Transaction Data: Details about payments to and from you, and other details of products and services you have purchased from us.

  • Technical Data: Internet protocol (IP) address, browser type and version, operating system, and platform.

  • Usage Data: Information about how you use our website, products, and services.

We collect this information when you: register an account, place an order on au.maxdayz.jp, subscribe to our newsletter, submit a query, or participate in a competition.

2. Use of Personal Information

We use your personal information for the following purposes:

  • To provide you with our products and services (including processing and shipping your orders from Japan).

  • To manage our relationship with you (including sending service updates and responding to enquiries).

  • To administer and improve our website and services, particularly the au.maxdayz.jp platform.

  • For marketing and promotional purposes, unless you opt out.

  • To comply with our legal obligations.

3. Disclosure of Personal Information

We may disclose your personal information to third parties where necessary to operate our business and provide services to you. This may include disclosure to:

  • Shipping Providers: To facilitate delivery of your purchased products from Japan.

  • Payment Processors: To process your transactions securely.

  • IT Service Providers: For website hosting, maintenance, and data storage.

  • Regulatory Bodies: Where required by Australian law or court order.

We take reasonable steps to ensure that third-party service providers are obligated to protect the privacy of your personal information.

4. Direct Marketing

We may use your personal information to send you updates, promotions, and information about our products and services that we think may be of interest to you. You may opt-out of receiving these communications at any time by clicking the ‘unsubscribe’ link in the email or by contacting us directly.

5. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We use secure servers and encryption where necessary (such as when collecting payment information on au.maxdayz.jp).

6. Access and Correction

You have the right to request access to the personal information we hold about you and to request that we correct any information that is inaccurate, outdated, incomplete, irrelevant, or misleading. Please contact us using the details below to make such a request.

7. Making a Privacy Complaint

If you believe we have breached the Australian Privacy Principles, you may lodge a formal complaint by contacting us using the details provided below. We will investigate your complaint and respond in writing within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

8. Contact Us

For any questions regarding this Privacy Policy or your personal information, please contact us at:

MAXDAYZ

Email: hello@maxdayz.jp

Address (Japan Headquarters):

2-5-1 Shonan Kugenuma BLD 3F-C Kugenuma Ishigami, Fujisawa City, Kanagawa 251-0025 Japan

Effective Date: 05/25/2025